Key Responsibilities:
Transaction Processing: Operate the cash register to process sales transactions, including handling cash, credit card payments, and gift cards. Ensure accuracy in cash handling and provide change as needed.
Customer Service: Greet customers warmly, assist with their inquiries about products, and offer recommendations based on their needs. Address and resolve any customer concerns or issues promptly and professionally.
Checkout Area Maintenance: Keep the checkout area clean, organized, and well-stocked. Ensure that all merchandise is properly scanned and bagged efficiently.
Inventory Assistance: Assist with restocking shelves, organizing displays, and managing inventory as needed. Report any low stock levels or product issues to the supervisor.
Returns and Exchanges: Process returns and exchanges in accordance with store policies. Ensure that items are returned to the correct location and that all necessary paperwork is completed accurately.
Cash Reconciliation: Perform end-of-day cash reconciliation, including counting cash, verifying transactions, and preparing cash deposits. Report any discrepancies to the supervisor.
Compliance: Adhere to all store policies and procedures, including those related to security, health, and safety. Follow guidelines for handling confidential customer information.
Required Qualifications:
Preferred Qualifications:
GFlock is the flagship brand of Whiteglow (Pvt) Ltd, established in 2013. We bring high-quality, trend-oriented clothing in unique, chic designs at an affordable price for modern-day customers of all ages who seek to follow a stylish lifestyle. All our designs are made to perfection from carefully curated fabrics & each piece is given impeccable attention to detail. This is the formula we have carefully practiced & mastered through the years and have applied to each product. It is no surprise that GFlock, which started as a small boutique in Colombo 03 is now Sri Lanka’s number one fashion retailer and the trailblazer for Sri Lanka’s fast fashion industry.